Britney is a qualified and licensed Property Manager with two years of hands-on experience in the industry. With a deep understanding of both the tenant and landlord perspectives, Britney brings a unique and well-rounded approach to property management.
As a landlord herself, as well as having been a tenant, she truly knows what it takes to keep properties running smoothly while ensuring a positive experience for everyone involved—fuelled by great communication every step of the way.
Outside of work, Britney and her husband recently relocated from the North Island to make Wanaka their home. Britney loves the outdoors, enjoying activities like hiking, skiing, and equestrian.
Sessions
Panel: People, Pathways and Leadership
Property management has a people challenge — attracting great people into the industry, growing them, and keeping them. But too often, the conversation happens in one direction: leaders talking about what they need from the next generation, without asking what the next generation needs from them.
This panel brings both sides to the table. What do younger people entering the industry actually want from their leaders — and what do leaders genuinely need from the people coming through? Where do expectations align, where do they clash, and what does a career pathway in property management need to look like to keep the best people in the room?
Facilitated by Sarah Cincotta, this honest, two-way conversation features Caroline Register (Harcourts Holmwood), Sam Hewetson (Aspire), and Britney Ross (Bayleys Wanaka) — voices from across the industry and across career stages, sharing what they've learned about leading, being led, and building teams people don't want to leave.
Q&A
What do you do for a living?
Team Leader / Property Manager.
How did you get into your line of work?
My husband and I have been property investors, and our love for property naturally led me into property management - I wanted to learn how to run our own portfolio myself.
What drives you in your business?
I love personal growth and learning. I'm always looking for ways to push myself outside my comfort zone.
Biggest challenge in your career?
Being a young female in business, people have often underestimated me - but I've always seen that as a challenge worth embracing.
How impactful will AI be?
Hugely. It'll allow us to become far more efficient, freeing up time from smaller admin tasks so we can focus on building strong relationships with our clients.
What do you do to unwind?
Big outdoors and sports person - water skiing, foiling, snow skiing, or hiking with my husband and our dog. If I'm outside, I'm happy.
Favourite holiday destination?
Anywhere with beautiful nature and the outdoors - as long as there are good hikes or outdoor activities.
Advice to your 18-year-old self?
No one has it all figured out, everyone's just figuring it out as they go - it's everyone's first time living too, so just keep being you.