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Bugger the boxing, pour the concrete any way
Ian was brought up in a small East Coast village on the North Island of New Zealand. He was seven when electricity arrived at his home. It was 1957. The telephone arrived a couple of years later.
He didn't know it at the time but three years after he got electricity at his house, New Zealand got its first computer.
Ian's story mirrors New Zealand's growth from its days as an agriculture-based economy. He laboured in the freezing works during the school holidays. Through the swinging 60s and 70s he was a singer in a rock and roll band, before being called up in the army.
By 1980, he had completed a law degree and started an entirely new career in television, where he was part of an industry that went from black-and-white film to colour video and on into the digital age.
Case Study: Tapi, Massey University and Property Brokers. Analysing maintenance spend. A journey of discovery
What Property Investors look for from their Property Managers and the changing face of New Zealand Property Investors Federation.
Matt Ball is the Public Relations and Advocacy Manager at the New Zealand Property Investors Federation (NZPIF), a role he has held since June 2024. In this capacity, Matt is dedicated to representing and advocating for residential property investors, aiming to elevate industry standards and promote policies that benefit both property owners and tenants.
Since joining NZPIF, Matt has been instrumental in initiatives such as organizing the annual NZPIF awards, which recognize excellence among property investors, and supporting government measures aimed at increasing housing supply. His efforts reflect a commitment to enhancing the property investment landscape in New Zealand through proactive engagement and policy advocacy.
From Great to Phenomenal: The journey of becoming a high performer in Property Management
With almost 20 years in Property Management and a background in training and education that dates back to the mid-90s, I’ve walked the journey-from the front line to leadership. Today, I work as a Trainer Education Consultant, and NZ Level 4 Assessor in Property Management, and I’m passionate about helping professionals in our industry rise to their full potential.
In this session, I’ll take you on a journey from great to phenomenal: exploring the habits, strategies, and mindset shifts that define high performers in our field. I’ll be sharing real-world insights on how to master effective communication, navigate conflict with confidence, deliver unforgettable customer care, and build rock-solid resilience. We’ll also tackle practical tools for avoiding burnout and managing stress-because excellence shouldn’t come at the cost of your well-being.
If you're ready to reignite your passion, sharpen your performance, and lead with purpose, this is the session you won’t want to miss.
Personalised Property Management: The Homely Story and lessons learnt along the way
Villi Tosi and Amanda Wiapo are the Directors at Homely Property Management Ltd, a boutique firm he founded in the Manawatu region. Under his leadership, Homely has expanded its services to areas including the Kāpiti Coast.
Villi emphasizes a personalized approach to property management, tailoring services and fees to meet individual client needs. He is a qualified and accredited property manager, with Homely being a member of the Real Estate Institute of New Zealand (REINZ), reflecting a commitment to professionalism and industry standards.
In his role, Villi has successfully maintained a 0% rent arrears rate for Homely, demonstrating effective tenant relations and management practices. He is also active in recruiting and mentoring new property managers, contributing to the growth and development of his team.
The Only Number That Matters: Understanding AAMI and Why It Drives Rent Roll Value
Many property managers focus on management fee percentages, but when it comes to the true value of a rent roll, Average Annual Management Income (AAMI) per property is the game-changer. This session explains why AAMI should be the core focus when growing a rent roll and how strategic adjustments, such as reviewing fee structures and targeting high-rent properties—can significantly increase business value.
The evolution of the modern property management company. How Comprende have built their business and what the future holds
Reducing emissions in property and improving efficiencies. How can the Property Management industry help improve the quality of the houses that they manage
Panel Session | Leadership vs Management — Striking the Right Balance in Property Management
In the fast-paced world of residential property management, the line between leadership and management often blurs, but understanding the distinction is crucial for driving team performance, tenant satisfaction, and long-term success.
This dynamic panel session brings together seasoned leaders to explore what sets effective leadership apart from day-to-day management.
Through real-world examples and candid discussion, panelists will unpack how visionary leadership inspires teams, navigates change, and builds resilient communities, while strong management ensures operations run smoothly and goals are met efficiently.
Attendees will gain insights into when to lead and when to manage — and how to do both with intention and clarity. Whether you're overseeing a large portfolio or actively building, this session will provide practical takeaways on fostering accountability, aligning team efforts, and creating a positive culture in the residential property space. Expect a lively, thought-provoking conversation that challenges assumptions and equips you with strategies to elevate your leadership style and operational approach.
What our past attendees said
"An incredible goldmine of information, innovation and energy. PMC is the event I'm bringing my team to next year!"
"I've been to dozens of conferences and this has got to be one of the best. The sessions were informative and varied. The size was large enough to have attendees from all over the country but small enough to feel intimate. The venue and food were top notch. We are booking again for next year and we'll be bringing the whole team."
"Having been to many conferences, I enjoy the PMC the most. A high-calibre audience, filled with inspirational operators and presenters. I like hearing real stories, that include the difficulties and how they were overcome. Positive and inspirational content created an exciting atmosphere, with practical advice we can apply in real life.I have not hugged so many people at a conference before, it's a welcoming, collaborative industry with dedicated, caring professionals behind it. I'm grateful to have been invited!"
"I recently attended the Property Manager Conference, a two-day event that exceeded my expectations. The lineup of speakers was fantastic, offering a perfect mix for both small and large companies. The conference provided invaluable insights and networking opportunities that spanned the entire industry nationwide. Highly recommended for professionals seeking to enhance their skills and broaden their industry connections."
"This was my first time attending the PMC, I absolutely loved every minute. It was everything I thought it would be and will make a goal to attend again. The wealth of knowledge in the room was incredible. The stories were inspiring. It was definitely one of the highlights of my career."
"Thank you for a great two-day event. I resonated with some of the stories shared and am feeling inspired that I too, can overcome the challenges and balance life and work together. I came away from the conference with some great personal growth inspiration too."
"The most well run conference, inspirational speakers, experts in the property management and insightful tools and tricks to progress your property management business whether big or small. I will be returning year on year to keep in the loop and most of all be inspired!"
"What an amazing conference! I would go again and again to learn from these inspiring people and to remind myself just how lucky I am to be apart of it all!"
"Attending the Property Management Conference was a game-changer for me! The insightful sessions and expert speakers provided invaluable knowledge that transformed the way I approach property management. I went in thinking I was a landlord, but I came out feeling like a property maestro."
"The 2023 PMC was a fantastic event. It was great to have so many influential speakers from all over the country, and across the ditch, come together to share their stories and words of wisdom. I highly recommend that all Property Managers attend this event. It is an incredible opportunity to learn and network with like-minded people. We were proud to come away with an award to recognise our hard work. Thank you, the PMC team!"
"The PMC 2023 Conference was a well-orchestrated and informative 2 day conference that was industry relevant and relatable. It was value for money and well worth attending. We will be back next year :)"
"PMC in Wellington is a must-attend event for anyone involved in property management. The knowledge gained and connections made have been invaluable. I eagerly anticipate future editions of this remarkable conference."