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Sara Green is the Operations Manager for Property Brokers. Sara has a real passion for all things HR and is championing the Health and Safety initiatives throughout Property Brokers. Sara looks after the HR, Health & Safety, Privacy, Complaints and Corporate Compliance. If it doesn’t fit anywhere else, it fits in Operations! When Sara took on the complaints aspect of her role, to help her better understand what our salespeople go through to do their jobs, Sara got her real estate license.
Sara has been a part of the Property Brokers family since 2010 when she joined the company as executive assistant to the General Manager. Prior to Property Brokers, Sara spent 5 years with Plumbing World, first as executive assistant to the General Manager then as administration manager. Having spent 5 years in England, Sara worked for Hasbro and Coca-Cola Great Britain and Ireland.
What does Sara love about Property Brokers? It's heart and soul! Sara loves that Property Brokers has an amazing culture and that it really is all about the people, the people are supportive and caring. Sara also loves the community aspects of the company, Property Brokers lives and breathes the communities they live in, feels so good to give back.
Sara's go-to's for her spare time, are cooking, baking and gaming, when she's not spending time with the four children and nine grandchildren.
Dealing With Disputes: Turning Complaints Into a System, Not a Scramble
As National Operations Manager at Property Brokers, Sara Green owns complaints, compliance, privacy and health and safety across the agency's national network — and went so far as getting her own real estate licence just to understand what her salespeople face on the ground. In this session, Sara shares how Property Brokers built a dispute-resolution process that holds up under pressure, with practical takeaways property managers can use the next time a complaint lands on their desk.